FAQ : General

Tenant Troubleshooting
General FAQ

Help I’m Locked Out

It’s easily done and has happened to the best of us…

If you are locked out of your property during office hours please give us a call.  If you’re out-of-hours you will need to call a 24 hour locksmith to attend as the keys that we hold for your property are not available outside office hours.

Maintenance Request

If your issue isn’t resolved above, submit a repair request and we’ll arrange for a tradesman to fix the problem.

Emergency Call-out
& Out-of-hours

Find contact details for locally approved tradesmen who can response to 24 hour emergency call-outs