We understand that these are worrying times. If you find yourself in this situation, you should speak to your property manager to discuss your situation. The government support in place will be a good starting point for you to see what kind of support is available to you before you speak to us.
The main government coronavirus support page is a good place to start but here are some more specific avenues of support detailed here for you;
https://www.gov.uk/coronavirus
Tenants who need support to pay their rent because their income has been impacted by Coronavirus, can apply to the tenant hardship loan scheme. This is a loan scheme that needs to be repaid and you must meet the eligibility criteria in order to secure the loan. You can find out more here:
https://tenanthardshiploan.est.org.uk/
Tenants affected can claim Universal Credit – this includes support for housing costs. The UK Government has introduced some temporary changes to make this easier for people who haven’t claimed before.
https://www.gov.uk/universal-credit
For tenants who are receiving Housing Benefit or Universal Credit, but still can’t afford housing costs, a Discretionary Housing Payment (DHP) may apply.
https://www.mygov.scot/discretionary-housing-payment/
Tenants may be able to get support through the Scottish Welfare Fund too.
